Our first and foremost consideration regarding our policies is to maintain the privacy of any customer associated with our printer customer support. It holds a strong reputation when the company has its own proper policy sketch that is well implemented and it helps the customers even to understand the process of information gathering of the firm. This minor to major information enables the clients to understand the usage of privacy related information by the company for assisting them back. On certain pages and sections, the firm uses some of the tracking tactics that are of no cost. If you need to get connected to any of the techies for resolving any of the technical glitches, you need to visit the site. Site is well encoded with codes that are for providing benefits to the tech professionals for knowing the process of getting connected. These certain inbuilt codes helps the techies to better understand the process that the clients use for reaching out the company’s landing page.
Collection of Information:
By using various methods, we collect the information related to the client. All the clients related information is well protected and reserved by our tech team. Without the consent of the users these information will not be provided to any of the third party. We take the basic information like name, place, email address, fax number and phone number. We try collecting proper bill related information but is not well restricted to the billing address, debit and credit card number, the expiry date and after collection we even cross check it by proper verification. We give our complete effort in retaining the personal information of the client that is provided after asking and even the one that are willingly provided.
Confidentiality of the Website
Your specific identity will be determined by the personal information provided and this will turn out to be beneficial in contacting the clients or locating them. Any of the personal details like the user name, postal address, phone number or the email is much confidential and private. The designated technician will be holding the personal details as only they are provided with the access. Out tech experts provides the guarantee that no information is passed on to any other companies or the individuals and if we are doing so then we first ask for the authorization from the client.
For gathering any information, we use the easiest and most convenient steps. Some of the steps that we use are:
We try to raise cookies for collecting information from the individual clients. Cookies are nothing but small file that helps in collecting details of the users that is connected to the website and the user can avail this once they land on the landing page of the website.
For monitoring and checking the quality of tech support and services, we use the process of the call recording. The printer customer support holds the authority of call recording. We take guarantee of the demands and comfort of the clients. If any user is not willing to favor the call recording process then, we let them free to make their own decision.
No Personal Information Disclosure
At any cost, we will never provide any sort of information related to third parties without the permission of the client. Before any disclosure, we will make transparency to the users that to whom we have delivered the information and in which circumstances. If any of the individual is harming any client’s information then we as company will reveal the personal information in terms of legal directives suggested for this.